Luke Trueman

Luke Trueman currently serves as Delivery Operations Director and Head of Data and Support Operations at InCrowd, where responsibilities include leading the operational strategy of the data division and enhancing product support through data-driven insights. Prior to this role, Luke was Operations Manager at Goodform, overseeing operational aspects within a Sports Marketing CRM Agency. Additionally, Luke held the position of GTA Claims Collections Manager at Accident Exchange, managing a team focused on billing and claims collection performance. Luke's career began with various roles at the Royal Bank of Scotland and NatWest. Educationally, Luke holds a Level 3 qualification in First Line Management from the Chartered Management Institute and completed studies at Birmingham Metropolitan.