Alini Moreira has extensive experience in human resources, customer experience, and training management, with a career that includes significant roles at TIM Brasil and Track.co. At TIM Brasil, Alini focused on technical and behavioral training for customer service, and also held leadership positions in affinity groups and government relations. In recent roles at Escola Conquer and INDECX, Alini specialized in customer success and experience, leading teams and managing projects to enhance client satisfaction and operational efficiency. Alini has a background in B2B project management and has been instrumental in restructuring training processes to improve team performance and customer engagement. Alini's educational background includes studies at Estácio from 2021 to 2023.
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