Jurie Austin

Jurie Austin is a seasoned professional in learning and development, currently serving as a US Learning and Development Trainer and Operations Manager at Indeed Flex since May 2022. Previous experience includes roles at Wayfair as a Customer Service Manager from October 2019 to May 2022, and at Brookdale as a Contact Center Manager from February 2018 to June 2019. Jurie also worked at Gaylord Opryland Resort as a Customer Service Manager from October 2016 to May 2017, and at Walmart Home Office Contact Center as a Group Lead-Supervisor from June 2014 to October 2016. Early career included a position as a Customer Support Associate at Comcast Cable from January 2011 to August 2013. Jurie holds a Bachelor's degree in Business Administration and Management from Lipscomb University (2017-2019) and an Associate's degree in Information Technology from American InterContinental University (2008-2010).