Chloe Lima is a dedicated professional with extensive experience in client success and customer support. Currently serving as a Senior Client Success Specialist at Indeed since October 2021, Chloe excels in building client relationships, guiding account setups, and optimizing client success through technical problem-solving and collaboration with cross-functional teams. Prior experience at Definitive Healthcare includes roles as a Customer Support Representative and Research Analyst, focusing on client support and healthcare data quality. Chloe started earlier in the service industry and gained experience at Framingham State University's Innovation Center as an intern, where data analysis and project management skills were developed. Chloe holds a Bachelor of Arts in Business Administration and Management from Framingham State University.
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