Harold Alvarez is an experienced professional with a diverse background in operations, customer support, and risk management. Currently serving as a Trust & Safety Operations Analyst for Indeed.com since August 2022, Alvarez is responsible for analyzing workflows and providing strategic recommendations to enhance job-seeking processes. Previously, expertise was demonstrated at Coinbase as a Support Analyst specializing in risk-related issues, and at Apple in several roles, including Senior Technical Support Advisor, where exceptional customer service was delivered. Leadership abilities were showcased as an Area Manager at Metro by T-Mobile, overseeing multiple store locations. Alvarez also has experience in lead generation and social responsibility, supported by a Bachelor’s Degree in Social Communications from Universidad Católica Santa Rosa.
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