Jagapathi Babu

Jagapathi Babu is a seasoned Service Desk Engineer with experience at Indeed since December 2018, where responsibilities include delivering on-site network support during firewall upgrades and coordinating maintenance activities. Previously, Jagapathi held the position of Senior Service Desk Engineer, focusing on managing ServiceNow ticket handling, knowledge base creation, and collaborating on ticket workflows. Education is grounded in a Bachelor of Technology degree in Electrical, Electronics and Communications Engineering, obtained from Jawaharlal Nehru Technological University and Vignana Bharathi Institute of Technology, both attended from August 2014 to June 2018.