Robin Kujau is an experienced professional in quality management and strategy, currently serving as Lead Strategist at Indeed.com since April 2019, following a role as Senior Strategist. Previously, Robin held positions at Adobe as Service Delivery Manager and at Arvato Bertelsmann, where roles included Quality Analyst Manager and Quality Analyst. In the managerial position, Robin successfully managed over 15 Quality Analysts, achieving 98% Quality SLA across multiple products and emphasizing team morale and development. Robin also played a key role in various projects at Arvato Bertelsmann, establishing client relationships, consulting on quality processes, and contributing to significant transitions within the company. Initial experience includes a position as a Customer Service Representative at Stream Global Services, focusing on customer issue resolution and performance tracking.
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