Independence Blue Cross is the leading health insurance organization in southeastern Pennsylvania. With our affiliates, we serve nearly 8.5 million people in 25 states and Washington, D.C., including more than 2.5 million in the region.

Insurance

Independence Blue Cross

Independence Blue Cross' headquarters in Philadelphia, PA, United States

Kelly Munson

Rodrigo Cerdá

Steve Fera

Mary B.

Rodrigo Cerda

Alexandra Jorgensen

Joe Geist

Susan Larkin

Lorina Marshall-Blake

Michael R. Vennera

Stephen P. Fera

Koleen Cavanaugh

Thomas Hutton

Mike Vennera

Joan Hilferty

Roberta Waite

Sidney Hargro

Richard Snyder

Pamela Sarne-McCormick

Nicholas Giordano

Valerie Hjelm

Christopher Cashman

The Information Technology and Software Development team at Independence Blue Cross plays a crucial role in designing, developing, and maintaining software solutions that enhance operational efficiency and improve customer experiences. This diverse group of professionals, including software developers, systems analysts, and DevOps engineers, collaborates to create robust applications for mobile and web platforms, manage cloud infrastructure, and ensure data quality and security. Their efforts are integral to supporting the company’s mission of providing quality health insurance services to millions of members.

Information Technology and Software Development

The Data Analysis and Reporting team at Independence Blue Cross is responsible for transforming complex healthcare data into actionable insights that support decision-making and improve member services. This team conducts thorough data analysis, develops reports, and ensures data quality and governance to enhance operational efficiency and support strategic initiatives across the organization. By leveraging advanced analytics and collaborating with various stakeholders, they play a crucial role in optimizing healthcare outcomes for millions of members.

Data Analysis and Reporting

The Leadership Team at Independence Blue Cross plays a crucial role in guiding the organization's strategic vision and operational execution. Comprising senior executives across various domains, including finance, legal, marketing, and clinical solutions, the team collaborates to drive corporate development, foster diversity and inclusion, enhance market solutions, and ensure compliance with regulatory standards. Their collective expertise supports the mission to provide exceptional health insurance services to millions, while also advancing innovative strategies to address the evolving healthcare landscape.

Leadership Team

The Sales and Account Management team at Independence Blue Cross is responsible for driving revenue growth and maintaining strong relationships with clients and brokers. They manage the sales process, provide account oversight, and ensure customer satisfaction by addressing inquiries and facilitating timely service. This team also analyzes sales data, monitors market trends, and supports the onboarding of new clients, all while aligning sales strategies with the organization’s overall goals.

Sales and Account Management

The Healthcare Analytics and Support team at Independence Blue Cross is dedicated to improving patient outcomes through data-driven insights and comprehensive care management. This team collaborates closely to analyze health trends, ensure compliance with regulations, and provide support for behavioral and population health initiatives. By leveraging their expertise in clinical care and analytics, they enhance care coordination and promote health equity for members across the region.

Healthcare Analytics and Support

The Marketing and Communications team at Independence Blue Cross is responsible for developing and executing strategic marketing initiatives to promote the organization's health insurance offerings. This team utilizes various channels, including social media, public relations, and multimedia content, to engage with members and the community. They focus on enhancing brand awareness, ensuring effective communication of company values, and analyzing market trends to optimize outreach efforts.

Independence Blue Cross

Org chart

Board & advisors

Teams

Information Technology and Software Development

Data Analysis and Reporting

Leadership Team

Sales and Account Management

Healthcare Analytics and Support

Marketing and Communications

Offices

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