Muhammad Umar

Muhammad Umar is a Business System Analyst with extensive experience across multiple organizations, currently employed at Independence Blue Cross since September 2021. Key achievements include gathering and analyzing project requirements for Softphone, leading to the automation of call data, and designing processes for transaction-level data capture using JSON. Previous roles at FedEx involved generating technical documentation and developing Azure Data Factory pipelines for data integration. At Sentara Healthcare, Muhammad served as a Product Owner for a scrum team, collaborating with leadership to finalize product workflows. Earlier experience includes designing an ETL strategy at Health Advocate and analyzing eligibility processes at the State of Nevada Division of Human Resource Management. Muhammad holds a Master’s degree in Information Technology Project Management from Touro University and a Master's in Project Management from TOURO College, NY.