Independent Emergency Services (IES)
Rick Buchholz is an experienced sales engineer and project manager with a strong background in unified communications, emergency services, and technical support. Currently employed at Independent Emergency Services (IES) since August 2021, Rick specializes in Enhanced 911/NG9-1-1 solutions, offering expertise in database management and PSAP equipment. Previous roles include serving as a Sales Engineer at AGC Networks Ltd., where Rick designed and quoted various communication solutions, and as a Solutions Engineer II at Black Box Resale Services, providing comprehensive support for voice and contact center systems. Rick's career began at Norstan Communications, where extensive experience in video conferencing and technical support was gained, ultimately leading to leadership roles in project management and customer service. Rick holds a professional certificate and diploma in Telecommunications Technology from Minnesota State Community and Technical College.
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Independent Emergency Services (IES)
Independent Emergency Services, LLC mission is to excel as a leader in 911 services. Our commitment is to provide customers with accurate information, prompt response time, competitive prices, and the latest technology. We play a distinct role in partnering with customers to shape the future products and services that best meets their requirements and expectations. Independent Emergency Services, LLC success is through effectively and responsively providing the vital connection to 911 services. 911 Equipment PSAP equipment consisting of a user friendly PC-based workstation and a powerful, modular design allowing for easy system integration Database Management Database management with daily updates, error correction, MSAG maintenance and a complete solution for wireless E-911 Network Design Network design, ordering and implementation with 24 hour/7 days a week network monitoring and technical support