Gaurav Rai is an experienced professional with expertise in customer service and management. Currently serving as a Manager at HDFC Bank since July 2022, Gaurav also holds the position of Customer Service Manager at IndiaMART InterMESH Limited, where employment began in December 2015, in addition to previously working as a Team Manager. Prior to these roles, Gaurav was an Assistant Manager at Just Dial from June 2014 to December 2015, focusing on resolving customer queries. Gaurav holds an MBA in Sales and Marketing Operations from Jaipuria School of Business, Ghaziabad, and a BCA from the Institute of Management Studies, Ghaziabad.
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