Ishmael Roberts currently serves as a Customer Service Executive at Global Switch, where responsibilities include supporting key objectives in the Data Centre business and enhancing service delivery processes. Previously, Ishmael held the position of Cable Manager at Indigo, overseeing the cabling team within a data centre environment. Ishmael's extensive experience includes roles as a Cabling Shift Engineer at Telehouse Europe, where installation and management of various cables were key tasks, and as an Engineer at LINE MANAGEMENT GROUP LIMITED, focusing on CCTV and network installations at Gatwick Airport. Ishmael began a career at BT as a Customer Service Engineer, providing installation and support for internet and digital TV services. Education was completed at Kingston College from 2008 to 2010.
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