Agung Nugroho

Agung Nugroho is an experienced telecommunications professional currently serving as AVP Head of Core Product Development at Indosat Ooredoo since February 2012. In this role, Agung develops and manages core product solutions, collaborates with IT and marketing teams on delivery timelines, and oversees reporting. Previous positions include AVP Head of CVM & International Business Product Development, where Agung enhanced customer value management and international products, and various roles in product and segment analysis, demonstrating a strong track record in product development, project management, and customer journey optimization. Agung holds a Master of Management in Marketing from the University of Indonesia and has completed a course on Digital Transformation at Koç University. A Bachelor's degree in Telecommunications was obtained from Telkom University.