Iqbal Nugraha Santana

Iqbal Nugraha Santana currently serves as Vice President Head of Network Service Quality and Performance at PT. Indosat Tbk, a role focused on end-to-end strategic optimization, customer experience management, quality assurance, and network quality improvement since January 2022. Previously held the position of Deputy General Manager of Strategic Optimization, managing similar responsibilities. Iqbal's experience spans multiple roles in prominent companies such as Hutchison 3 Indonesia and Huawei Technologies, encompassing significant expertise in strategic optimization, radio planning, and network integration. Educational credentials include a Bachelor's degree in Telecommunications Engineering from Telkom University, acquired in 2012. Iqbal's extensive knowledge encompasses various mobile communication technologies, including GSM, UMTS, HSPA, and LTE.