Khaled Azab

Khaled Azab is an experienced professional in e-commerce and customer service, having held various leadership roles across multiple companies. Currently serving as the Country Lead for Driver Operations at inDrive, Khaled manages operations strategies to enhance driver acquisition and retention in the Egyptian market. Previous positions include Marketplace Site Merchandising & Promotions Manager at Amazon, where the focus was on product visibility and sales optimization, and Site Merchandising Project Manager & Sales Supervisor at Retail Ecommerce Ventures, emphasizing cross-functional collaboration to improve e-commerce performance. Earlier experience includes customer service roles at Vodafone, where Khaled excelled as a Customer Experience Manager and Training Instructor. Khaled holds dual Bachelor's degrees in Business Administration from Cairo University and Commerce from Georgia State University, both with a strong GPA of 3.62.