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Leo Liu

Senior Customer Service Manager at ICBC Asia

Leo Liu is a seasoned finance professional with extensive experience in customer service and banking operations. Currently a Senior Customer Service Manager at 中國工商銀行(亞洲)since May 2016, Leo Liu is responsible for handling account openings for corporate customers, managing fixed deposit renewals, facilitating FX transactions, and overseeing administrative tasks. Prior to this role, Leo Liu served as a Customer Service Officer at HSBC Commercial Banking, addressing corporate customer inquiries and assisting with loan drawdown processes. Leo Liu's career began at China Construction Bank (Asia) Corporation Ltd., where responsibilities included approving credit card applications and providing quality customer service. Leo Liu holds a Bachelor of Business Administration in Finance from Hong Kong Baptist University, completed in 2010.

Location

Kowloon, Hong Kong

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ICBC Asia

Industrial and Commercial Bank of China (Asia) Limited (“ICBC (Asia)”) is the flagship of overseas business of Industrial and Commercial Bank of China Limited (“ICBC”) – currently the largest commercial bank in China, and it is one of the domestic systemically important banks (D-SIBs) in Hong Kong. Currently, ICBC (Asia) has 57 retail outlets (including 29 “Elite Club” Wealth Management Centres) in Hong Kong. It is engaged in commercial banking, investment banking and other financial services, including those of securities, insurance and funds, with a focus on commercial and retail banking as well as global market business. Chinese Mercantile Bank and ICBC Asset Management (Global) Company Limited, two wholly-owned subsidiaries of ICBC (Asia), specialize in Renminbi services in mainland China and ICBC’s global asset management business respectively.


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Headquarters

Hong Kong

Employees

1,001-5,000

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