Billy Mitchell

Billy Mitchell has extensive experience in the IT industry, starting with their role as an IT Client Support Tech at Industrial Light & Magic in 2006. Billy then moved up to become an IT Client Support Lead, where they provided remote and on-site support for Star Wars and other VFX series/films. In this role, they were responsible for overseeing the ticket queue, solving approximately 1000 tickets per year, and contributing to various projects. Billy also handled hardware and software support, including inventory management, imaging VMs and workstations, and providing support for various applications and systems.

Prior to their time at Industrial Light & Magic, Billy worked as an IT Consultant for EveryNetwork Inc., where they created and serviced IT solutions for small to mid-sized businesses. Billy also worked as an IT Supervisor at Crystal Dynamics, where they managed the day-to-day IT operations and supervised a team. Billy was also part of the Global IT Team, responsible for supporting WAN infrastructure at different sites. Additionally, Billy has experience in the gaming industry, having worked at Sega of America as a Customer Service Representative and Game Counselor, providing technical customer support for Sega gaming consoles. Billy also has experience in the role of QA Manager and QA Lead at Crystal Dynamics, where they led a QA team and verified console standards for various gaming systems.

Outside of their IT roles, Billy has also worked as a disc jockey at DiscoCantina.

Billy Mitchell attended Lucasfilm Ltd. - Studio Talent Group for leadership workshops. Their start and end years at this institution are unknown. Prior to that, from 1987 to 1990, they studied general studies at Skyline College. Before attending Skyline College, they completed their high school education at Capuchino High School from 1983 to 1987, earning a high school diploma.