Maxime Lescrainier

Maxime Lescrainier currently serves as the Head of Customer Care at Indy, starting in January 2024, and previously held the position of Customer Care Manager. From January 2020 to September 2023, Maxime worked at pony as the Head of Operations - Logistics & Customer Service, where responsibilities included managing business unit P&Ls and leading an internal customer service team. Additional roles at pony included Operations Manager for France, Belgium, and Italy, overseeing fleet logistics operations, and Expansion Manager, where Maxime successfully led RFP responses and market prospecting. Prior consulting experience includes senior and junior roles at Colombus Consulting, focusing on project management and market analysis for major French institutions, and a position as Strategy Analyst at ENGIE Ineo. Maxime's early career includes project management at EMLYON Junior Conseil and business transformation consulting at Solucom. Academic qualifications consist of an MSc in Management from emlyon business school, supplemented by studies at WHU, iaelyon, and Université de Tours, along with a French baccalaureate emphasizing advanced sciences.