Marcel Choufoer

Marcel Choufoer has extensive work experience in customer service and management roles. Marcel is currently serving as the Head of Customer Care at Sunweb Group since September 2022. Prior to this, they worked as the Manager of Customer Contact Center at CED Europe from April 2020 to August 2022. Marcel also held various positions at Travelport, including Head of Customer Support - EMEA from April 2018 to April 2020 and Manager EMEA Helpdesks from October 2012 to April 2018. Additionally, they worked as the Customer Service Manager Benelux at Travelport from February 2002 to October 2012. Before joining Travelport, Marcel gained experience at Galileo International as a Customer Service Supervisor and Customer Support Executive. Marcel also worked as a Senior Business Travel Consultant at Government Travel and as a Business Travel Consultant at American Express Global Business Travel. Marcel's career started at Rottink Business Travel and NBBS Reizen, where they served as a Senior IATA employee and Allround IATA medewerker, respectively.

Marcel Choufoer's education history includes three notable experiences. In 1984, they began attending Bonaventura College Leiden, where they completed their education in an unspecified field of study. In 1999, they attended ISBW Opleiding & Training, pursuing a degree in MBO specializing in Kwaliteitszorg voor Middenkader. In 2002, they returned to ISBW Opleiding & Training to undertake an HBO degree in Total Quality Management & Certificering.