Michael A. is a seasoned professional with extensive experience in technical business analysis and IT support. Currently serving as a Product Manager for eFares at IndyGo since June 2020, Michael A. acts as the primary technical contact for stakeholders and vendors regarding Electronic Fares systems. Previous roles include Senior Information Technology Business Analyst at Cummins Inc., where responsibilities included system administration for a global software ordering system, and Licensing Coordinator Specialist for HCL Inc., supporting global license managers. Additional experience includes roles at Guitar Center, HHgregg, and Geek Squad, focusing on IT support and hardware troubleshooting. Michael A. holds a Certificate in Computer and Information Systems Security/Information Assurance from Ivy Tech Community College.
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