James T.

Customer Success Specialist at InetSolution

James T. is a seasoned professional with extensive experience in customer success, digital operations, and virtual services. Currently serving as a Customer Success Specialist at InetSolution since April 2024, James previously held the role of Digital Operations Manager at Alliance Catholic Credit Union from September 2022 to August 2023. James's earlier experience includes various positions at Michigan Schools and Government Credit Union and United Wholesale Mortgage, focusing on virtual services and account management. Additionally, James worked as an Operations Manager/IT Consultant at Tekologi, delivering IT solutions to small businesses in the Metro Detroit area. James began their career at Citigroup, where responsibilities included loan processing, customer service, and telesales in the mortgage sector. James holds a BBA in Management from Northwood University, earned in 2009.

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