Jihad Hayek is a Senior Consultant at Inetum since July 2024, previously serving as a Senior Consultant for ServiceNow at Protiviti Deutschland from July 2023 to June 2024, where responsibilities included integrating ServiceNow into existing IT application landscapes and developing business processes with a focus on JavaScript and ITIL practices. Prior to that, Jihad worked as a Business Analyst at Deloitte Consulting from November 2021 to June 2023, specializing in ServiceNow technology and strategy, crafting user stories, implementing integrations, and developing applications based on client requirements. Jihad's earlier experience includes a role as a Data Engineer at FERI Gruppe from August 2016 to November 2021, where technical documentation and setup development were key tasks. Jihad holds degrees in Automation Technology from Darmstadt University of Applied Sciences and Computer Science from Frankfurt University of Applied Sciences.
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