Miguel Botica is a Senior Delivery Manager at Inetum, where they have worked since 2001, initially as a Project Manager and subsequently as a Service Manager and Manager in Platform Support. They lead a team of 20 Systems Engineers and 3 Service Managers, ensuring services adhere to ITIL best practices across various clients, including Vodafone Spain and Orange Spain. Miguel has also gained experience as a Systems Engineer at Bell Labs and contributed to projects with Andersen Consulting and Altran. They are currently preparing for the PMP exam and have a degree in Telecommunications Engineering from the Universidad Politécnica de Madrid.
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