Deepshikha Verma

Deepshikha Verma has over six years of work experience in the customer success and client engagement fields. In 2013, they began their career as a Management Trainee at Manya Education Pvt. Ltd. After a year, they moved to Info Edge India Ltd as a Sr. Executive-Corporate Sales. In 2014, they joined Laksh Human Resources India as a Client Relationship Manager, managing clients across the country and catering to e-commerce startups in India. Deepshikha then moved to iimjobs.com as a Consultant-Client Engagement in 2016. In 2017, they joined Magicbricks as a Client Success Manager. In 2019, they began their current role as Associate Director-Customer Success & Onboarding at inFeedo. In this role, they are the Chief Listening Officer for the company's A.I. platform, helping to engage employees, predict attrition, and answer FAQs.

Deepshikha Verma completed their B.Sc(H) in Computer Science from Delhi University in 2011. Deepshikha then went on to pursue their MBA in Human Resources Management/Personnel Administration, General from Guru Gobind Singh Indraprastha University in 2014.