Alicja Heyduk

Alicja Heyduk has extensive experience in customer success management, working in various roles in different companies. Alicja has a Master's Degree in International Business and a Bachelor's Degree in Sales Management from Wroclaw University of Economics. Alicja has been responsible for managing customer success teams, developing strategies, driving key metrics, onboarding partners, and increasing customer loyalty and advocacy. Alicja is skilled in creating customer-centric cultures, optimizing customer journeys, reducing churn rates, and increasing conversion rates. With their background and expertise, Alicja excels in building strong relationships with enterprise-level customers and driving customer engagement and product adoption.