Infinite Renewals
Jeff Kushmerek is a seasoned professional with over 20 years of experience in post-sales customer experience and professional services. As the CEO and Founder of Infinite Renewals since February 2019, Jeff specializes in assisting SaaS B2B tech companies in reducing churn and increasing revenue through effective customer launch strategies. Prior roles include Vice President of Professional Services at Thought Industries and Virgin Pulse, where Jeff grew global services and implementation teams, and Vice President of Global Professional Services at Brightcove, where a 500% increase in revenue was achieved during tenure. Additionally, Jeff has held several leadership roles at Endeca and OneSource Information Services, contributing to infrastructure improvements and partner training programs. Jeff holds a Bachelor of Science degree in Political Science from the University of Massachusetts Dartmouth.
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Infinite Renewals
Infinite Renewals is your end-to-end partner for scaling Customer Success. We help B2B SaaS and emerging tech companies reduce churn, increase recurring revenue, and drive product adoption by launching and supporting customers with speed and strategy. As certified HubSpot experts, we specialize in implementing and optimizing the Service Hub and Customer Success Workspace - bringing together technology and real-world experience to create systems that actually work. With over 100 years of combined CS and Support experience, we don’t just implement tools - we build strategies that drive retention, renewals, and growth. What sets us apart: ✔️ Accelerated, custom implementations → go live in weeks, not months ✔️ Built by operators → not just advisors or integrators ✔️ Deep HubSpot partnership → full alignment with your go-to-market motion ✔️Truly end-to-end → strategy, implementation, adoption, and iteration Ready to move beyond reactive support? Let’s turn your post-sale motion into a growth engine.