Ted Shelton

Ted Shelton is the Chief Operating Officer at Inflection AI, where the focus is on enhancing AI-powered customer experiences through emotional intelligence technology. Prior to this role, Shelton served as an Expert Partner at Bain & Company, advising on business process redesign, and worked as a Senior Partner at Genpact, leading digital consulting practices for Fortune 500 clients. Shelton has also held significant positions at companies like Catalytic, Cognizant Technology Solutions, and PwC, driving digital transformation and innovation initiatives. Educational credentials include a BA in Philosophy from the University of Chicago and studies at Deep Springs College. Additionally, Shelton contributed to the growth of Mercatus as an Advisory Board Member and has extensive experience in developing strategies across various technology and consulting roles.