Saif al-Mhaisen

Saif Al-Mhaisen is a Customer Growth Executive at Infobip since July 2023, where responsibilities include gathering customer feedback and conducting periodic business reviews to enhance the customer experience. Prior roles include Customer Success Specialist at BusinessChat.io, focusing on platform activation for new clients, and B2B Sales Executive dealing with enterprise companies. Additionally, Saif served as a Customer Service Representative at Shipa, managing over 800 cases weekly and recognized as a top performer. Earlier experience includes mechanical internship at BMC, and customer service and sales roles at Kees JO and Unicity MENA. Saif holds a Bachelor's degree in Mechanical Engineering from The University of Jordan, where an experimental research project on biofuel production served as the graduation project.