Nisarg Majmudar

Lead Product Support at InfoDesk

Nisarg Majmudar has a diverse work experience in the IT industry.

Nisarg started their career at Gridscape Solutions as a Support Engineer from February 2015 to October 2015.

Nisarg then joined eClinicalWorks as an Implementation Specialist from October 2015 to September 2018. In this role, they were responsible for installing, configuring, implementing, and maintaining applications and databases remotely on Saas Servers and Client-Server Architectures.

After that, they worked at PAUL MASON CONSULTING LIMITED as an Application Support Analyst from December 2018 to July 2019. Here, they provided technical/application support to POS users globally, conducted system performance tuning, and analyzed production issues to provide prompt resolutions.

Currently, they are working at InfoDesk as a Sr. Product Support Specialist - Technical Services, starting from July 2019. In this role, they are involved in the installation and support of applications and new projects for specific business needs. Nisarg manages the complex project life cycles of customers and collaborates closely with product development, web design teams, QA, and IT.

Nisarg Majmudar completed their Post Graduation in Computer Applications (A Level) from DOEACC between the years 2014 and 2018. Before that, they pursued a Bachelor's degree in Electronics & Communications from K J Institute Of Technology & Engineering from 2010 to 2013. Their studies during this time included subjects such as Telecommunications Engineering, Networking, Software, IT, and Embedded Systems. Prior to their Bachelor's degree, Nisarg obtained a Diploma in Electronics & Communication from Sigma Institute Of Technology & Engineering, specializing in areas like Switching, Fiber Optics, and Mobile Communications, from 2006 to 2010. Additionally, they hold a certification in PGDCA (Post Graduate Diploma in Computer Application) from the National Institute of Electronics & Information Technology (NIELIT).

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Previous companies

Gridscape Solutions logo
eClinicalWorks logo

Org chart

Timeline

  • Lead Product Support

    March 1, 2024 - present

  • Sr. Product Support Specialist - Technical Services

    July, 2019