Erma Lambert is an experienced project manager with a strong background in travel and operations management. Currently serving as Project Manager at Infogain since August 2022, Lambert previously held the position of Global Program Analyst Client Associate at CWT, where responsibilities included generating SLA and compliance reports and analyzing trend data to support client business goals. Prior roles include Operations Manager at BCD Travel and Travel Services Manager at Carlson Wagonlit Travel, where Lambert implemented new accounts, improved customer service processes, and managed staffing and performance. Lambert began the career as a Gate Agent for Trans World Airlines, after completing certification in Airline Management at TWA Trans World Airlines Academy. Lambert's extensive experience encompasses training, compliance, and performance enhancement across various roles in the travel industry.
This person is not in the org chart
This person is not in any teams
This person is not in any offices