Ben Brownlee is an accomplished customer success leader with extensive experience in various industries. Currently serving as SVP of Global Customer Success at Infor since October 2025, Ben heads initiatives for over 60,000 customers across 175 countries, focusing on driving business outcomes in multiple regions. Prior roles include Chief Customer Officer at SOCi.ai and Gong, providing expertise in AI-driven marketing technology and revenue intelligence platforms. Ben's career began at Rack Room Shoes, advancing through various positions including Global Vice President of Customer Success at Blackbaud, where leadership spanned APAC, EMEA, and North America. Ben's professional journey reflects a strong foundation in customer support and success strategies.
This person is not in the org chart
This person is not in any teams
This person is not in any offices