Keanu Lai is currently a Subscription Services Senior Manager at Infor, having previously held the position of Subscription Services Manager, where they focused on client relationship management and revenue growth in various regions. Prior to their time at Infor, Keanu worked as a Team Leader at ServiceSource, managing sales performance and team dynamics, and served as a Customer Service Coordinator at Verizon, addressing and resolving service issues for multinational clients. Earlier in their career, Keanu was a Supervisor at Shangri-La Hotels and Resorts, overseeing the Amenity Center and coordinating guest services.
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