Mariana Nikolova is an accomplished professional with extensive experience in organizational transformation and strategic initiatives across various sectors. Currently serves as VP of Transformation & Strategic Initiatives in Customer Support at Infor, and previously consulted for high-impact nonprofits at Catchafire. Significant achievements include leading business transformation at HERE Technologies, escalating the Technical Support & Customer Success organization from a cost to a profit center, and founding RosePost Box. With a background as a Corporate Strategy Consultant at Dell Technologies and an independent consultant focusing on organizational design and strategy, Mariana holds an MBA from the University of Michigan and a BA from the American University in Bulgaria.
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