Roland Valk

Roland Valk is a seasoned professional with extensive experience in service delivery and project management, currently serving as Principal Service Delivery Manager at Infor since June 2006. Valk has successfully managed the Global AMS contract with Rolls Royce Marine and has executed service contracts for various clients including Draka, KPN, FICO, Nedtrain, and ABB. Prior to Infor, Valk held significant roles at Baan Company N.V., where responsibilities included developing the Support Account Manager role and managing large accounts such as Philips Medical Systems. Earlier career experiences included positions at Acto Informatisering, Norsk Data, and the Ministerie van Defensie, showcasing a strong technical support background and leadership capabilities. Roland Valk holds a degree in Computer Technology from HU University of Applied Sciences Utrecht.