Sanjeet Kaur Bali

Sanjeet Kaur Bali is a seasoned executive with extensive experience in customer support and success roles across leading technology companies. Currently serving as SVP, Global Customer Support & Scaled Success at Infor since September 2024, Sanjeet leads support transformation initiatives. Previously, as SVP, Customer Success Engineering at Trellix from June 2023 to October 2023, Sanjeet directed global strategy and execution for customer success engineering, managing a team of over 650 and supporting more than 40,000 customers. Sanjeet also held key leadership roles at HERE Technologies and Mobileum, significantly enhancing customer success strategies and driving substantial growth. With a foundational background at Ericsson, Sanjeet's diverse experience spans technical support, professional services, and driving operational efficiencies across multiple organizations.