Antonio Alcaraz Cerezo

Antonio Alcaraz Cerezo is an experienced professional in IT service management and process improvement, currently serving as Calidad TIC at Inforges since October 2019. Prior to this role, Antonio held multiple positions at Fripozo S.A. from December 2000 to October 2019, including Service Desk Manager and VB .NET Developer focused on MES automation. Antonio's expertise includes ITIL best practices, incident management, and the development of customized solutions using Microsoft Office tools such as VBA. Academically, Antonio is pursuing advanced certifications in technology management and cybersecurity, complementing a diverse educational background that includes degrees in Business Process Management, Big Data, and Biblioteconomía.