Inform Direct
Emma delights in dealing with all types of customer queries, with a proactive, analytical approach to problem-solving and a keen desire always to find the best possible answer. Her dedication to customer satisfaction will be evident immediately, with every query receiving her prompt, full attention.
With her background in insurance compliance, Emma’s internal audit experience means she is constantly striving to identify areas suitable for process improvements, thereby ensuring they're always enhancing what they do and that their customers get the best experience possible.
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