James Calvert is an accomplished professional with extensive experience in customer success and operations within the technology sector. Currently serving as Senior Director of Customer Success for EMEA at Informa TechTarget since December 2024, James previously held multiple leadership roles at TechTarget from April 2014 to November 2024, including Senior Director and Director of Customer Success, where responsibilities encompassed managing teams, enhancing client onboarding processes, and implementing operational changes. Earlier professional experience includes roles at Cumberland Building Society and Sports Direct International, coupled with a Bachelor of Arts (BA) Honours in Business Management from Leeds Beckett University.
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