Michael Ferraz holds an MBA in Strategic Business Management with a focus on IT solutions and has a strong background in sales and customer success. Notable experiences include serving as a Business Development Representative at Citi and Microsoft, where Michael achieved top performance rankings, and an Inside Sales Representative role at Informatica, consistently meeting revenue targets. Promotions to Customer Success Manager and Manager of Customer Success at Informatica highlight Michael's transition from sales to post-sales support, demonstrating strategic and technical advisory skills. Michael also has diverse experience in customer service and sales account management across various international markets, showcasing multilingual capabilities in English, Italian, and Portuguese.
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