Walter P. Brown, Jr.

Walter P. Brown, Jr. has a diverse work experience in the field of information technology. Walter P. started their career as a PC Support Technician at BASF in 2016, where they were involved in a PC Refresh Deployment Project. Walter P. later worked as a Field Services Engineer at Morgen Industries, Inc. in 2017. During this time, they gained experience in deploying and supporting field services.

In the same year, Walter joined Willis Towers Watson's OneExchange as an Atos EUC Technician, providing on-site tech support and optimizing hardware/software/networking configurations. Walter P. also worked as a Network Support Analyst at PC SOS, LLC, where they demonstrated expertise in Windows XP/7, MS Office, and remote control tools. Walter P. provided troubleshooting and support, maintained helpdesk support, and handled end user issues.

In 2018, Walter worked at Northwell Health as an Information Technology System Analyst. Walter P. then joined Grant Thornton LLP as a Project-PC Refresh and Deployment specialist, providing end user support, imaging laptops, and installing software.

Walter has also worked at Strivers Computer Services of Harlem as a Lead Tech since 2008, where they supported various companies such as Nike, Mercedes, Home Depot, and McDonald's with installations, upgrades, and troubleshooting of POS systems and network devices. Walter P. also provided Active Directory support, assisted with Citrix connectivity, and performed CCTV and hardware installations.

Walter's experience also includes working at the Information Technology Disaster Resource Center as a Disaster Technician, providing on-site support for FEMA/CERT units. Additionally, they worked at Neighborhood Family Medical Services PC as a Senior Information Technology System Analyst with responsibilities that included on-site tech support, hardware upgrades, and network support.

Currently, Walter holds the position of Contract Field Support Technician at USTechland Home and Business Services, where they provide field support for home and business services.

Overall, Walter P. Brown, Jr. has a comprehensive background in IT support, system analysis, and field services, with experience in various industries and a wide range of technical skills.

Walter P. Brown, Jr. obtained an Associate's degree in Business Administration from Mohawk Valley Community College. Walter P. attended the college from 1993 to 1995. In 1998, they pursued a program in General Office Occupations and Clerical Services at the State University of New York, and completed it in 2000. Later, in 2009 to 2011, they pursued a certificate in Internetwork devices and switches from the New York Ace Computer School.