Informative Research
Erika Smith has extensive experience in customer service and support roles, currently serving as a Production Support Specialist at Informative Research since November 2020. Prior to this, Erika held the position of Telephone Operator at the Maryland Department of Public Safety & Correctional Services from March 2020 to November 2020. Erika also worked as a Senior Customer Service Representative at Credit Plus from May 2015 to February 2020, developing strong communication and problem-solving skills throughout these roles.
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Informative Research
Informative Research is a fintech leader that offers lenders a wide range of solutions for each step in the loan cycle. Their solutions include the TriMerge Credit Report, Trended Credit Data, CreditXpert Solutions Suite, Flood Certifications, 4506-Ts, and their cost-effective SoftQual solution, which has been proven to save lenders up to 70% oncredit report costs. As the only company in their market space with 3 security certifications, IR is committed to protecting consumer data and the lenders’ process so you can maximize your time and profits with one vendor, less fees, and better service.