Omkar Bamane is a Senior Consultant at Infosys, where they currently apply their expertise to enhance IT service management. Previously, Omkar developed robust frameworks at Kyndryl India to ensure efficient problem management and minimize escalations. Their experience also includes technical leadership at Tata Consultancy Services and incident management at IBM, cumulatively driving operational excellence over three years. Starting their career as an Incident Analyst at Softenger, Omkar has consistently focused on proactive issue resolution and continuous improvement within the tech support landscape.
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