Kenneth Nielson is a seasoned professional with extensive experience in member services and account management, currently serving as Vice President of Member Services at Info-Tech Research Group since March 2018. Under Kenneth's leadership, the organization has achieved notable accolades including multiple President's Club recognitions. Previous roles at Info-Tech included Senior Director and Account Director, where achievements spanned team spirit awards and significant growth in customer service and account management. Prior to Info-Tech, Kenneth held positions at Voices.com, excelling in client relationship management and business development, and garnered a reputation for exceptional client satisfaction. Earlier experience includes roles at Target, American Apparel, and A&W Food Services of Canada, contributing to a well-rounded background in customer service and team management. Kenneth is an alumnus of the Ontario Institute of Audio Recording Technology.
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