Jemma Goulding

Jemma Goulding is an experienced professional with a diverse background in product specialization, solutions management, account directing, and customer success. Currently serving as an eCOS Product Specialist at InfoTrack UK since January 2025, Jemma has held previous roles including Solutions Specialist at Armalytix and Account Director at TransUnion. From September 2019 to June 2023, Jemma advanced through various customer success roles at GBG Plc, culminating as the Customer Success Retentions Team Manager. Jemma also contributed significantly to Heightsafe Systems Ltd as Business Development Manager, where Jemma established a dedicated retest and maintenance department. Starting a career in areas like account management at Enhance Consultancy, Jemma possesses a strong foundation in B2B telemarketing and CRM management. Jemma holds a Bachelor's degree in Criminal Justice from Liverpool John Moores University, complemented by education at Wirral Grammar School for girls.