Jocelyn Biltgen is an accomplished professional with extensive experience in project management and user experience design. Currently serving as Associate Director and Senior Managing Consultant at Infoverity since February 2018, Jocelyn oversees multiple client projects, manages technology partnerships, and supervises a team while handling over $3M in annual revenue. Prior experience includes roles at Caterpillar Inc. from November 2005 to January 2018, where significant contributions included implementing a product information management tool and leading complex Six Sigma projects. Jocelyn's early career involved positions in journalism and graphic design, complemented by an academic background with multiple degrees in Journalism and Philosophy from the University of Missouri-Columbia.