Whitney Harris

Whitney Harris has been working as a Business Consultant at InfoWorks, Inc. since 2021. Prior to this, they were a Principal IT Consultant, Senior IT Consultant, and Senior IT Business Analyst at Vanderbilt University from 2016 to 2021. During their time at Vanderbilt University, they served as Lead Business Analyst on a $5.8M program to develop a new Active Directory environment for the University and developed, implemented, and maintained the Vanderbilt IT Project Management website. From 2010 to 2016, Whitney Harris worked at SunTrust as a Systems/Procedure Analyst, Mortgage Loan Specialist IV, and Mortgage Loan Specialist II. As a Systems/Procedure Analyst, they were responsible for identifying process weaknesses, recommending improvements, as well as documenting procedures and process flows. As a Mortgage Loan Specialist IV, they provided customer support on internal and external client escalated issues, was responsible for data mining and preparation for internal compliance reviews, internal audits, and Federal audits, and acted as the departmental communication specialist developing system generated letters for clients. As a Mortgage Loan Specialist II, they established processes to ensure sufficient flood coverage on client mortgage accounts per Federal Emergency Management Agency regulations and acted as customer support for optional insurance (home warranty, life, and disability), and handled the monthly reconciliation of payments.

Whitney Harris holds a Bachelor's of Science in Journalism and Mass Communications (Broadcast Production) from North Carolina Agricultural and Technical State University. Whitney has also obtained certifications from LinkedIn, Marketplace Simulations - Innovative Learning Solutions, Inc., Professional Development - Harvard Division of Continuing Education, and Learning Zoom. In 2022, they obtained an Excel 2019 Essential Training certification from LinkedIn. In 2021, they obtained a Certificate of Completion from Marketplace Simulations - Innovative Learning Solutions, Inc. and a The Consultant's Toolkit (Online) certification from Professional Development - Harvard Division of Continuing Education. In 2020, they obtained a Learning Zoom certification from LinkedIn.