Sofie Vanonckelen

Sofie Vanonckelen has extensive experience in conflict management and human resources, currently serving as a Mediator, Conflict Management Professional Coach, Teamcoach, and Trainer at Infrabel since 2013. In this role, Sofie advises managers on employee relations and performance improvement, aligning business goals with people implications. Earlier, as an HR Advisor in Talent Sourcing & Selection, Sofie assisted managers with recruitment needs, including defining competence profiles and evaluating candidates through tests and interviews. Sofie's background includes an internship as a psychologist at Sleep Laboratory UCV Brugmann, where patient intake and test result interpretation were key responsibilities. Sofie holds a Master's degree in Clinical Psychology from Vrije Universiteit Brussel and has pursued additional training in team coaching, stress and burn-out coaching, and mediation in social affairs through various programs at HRD Academy and UC Leuven-Limburg.