Felipe Shinoda

Felipe Shinoda is a Product Owner at Infracommerce since August 2020, contributing to the development and structuring of newly formed processes within the organization. Responsibilities include conducting internal and user research, creating product documentation, overseeing sprints, validating deliveries, participating in SCRUM ceremonies, and facilitating communication between business and technology teams. Previously, Felipe held various roles such as Client Service at Infracommerce, focusing on B2B e-commerce operations, Customer Success Intern at Hupper, where engagement strategies and client feedback were prioritized, and co-developer at SPOT - Eventos Corporativos, providing a platform for corporate event planning. Additionally, Felipe served as a professor, event coordinator, and consultant at ESPM Social. Felipe holds a Bachelor's degree in Business Administration with a focus on Entrepreneurship from ESPM Escola Superior de Propaganda e Marketing.