Hiep Truong has work experience in network operations and technical support roles. They started working at AT&T Wifi Services in January 2011 as a TSR and stayed in this role until August 2013. Then, in August 2013, they joined AT&T as a Network Operations Specialist and worked there until April 2019. Their most recent work experience is with Infrastructure Networks, starting in July 2021, where they hold a role in Network Operations.
Hiep Truong holds a Bachelor of Science - BS degree in Biology/Biological Sciences, General from The University of Texas at Austin. Additionally, they have obtained a certification in CompTIA Network+ from CompTIA in May 2020.
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