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Luisa Esposito

Product Owner - CRM & Reporting at ING Italia

Luisa Esposito has extensive experience in the banking and finance sectors, holding various positions at ING Italia since September 2008, including Product Owner for CRM & Reporting and SPOC for the customer interaction department. Luisa has a strong background in customer intelligence, campaign analysis, and business intelligence, employing statistical programming in SAS to drive customer interaction strategies and analyze data for informed decision-making. Prior to joining ING, Luisa worked as a Credit Risk Analyst at E-stat Srl Gruppo Delta and as a Statistical Analyst at CRIF. Academic qualifications include a Master's degree in applied mathematics from Alma Mater Studiorum – Università di Bologna, and a degree in Mathematics from Università degli Studi di Cagliari, complemented by an Erasmus program at the University of Bayreuth.

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Milan, Italy

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